Last updated on 1/31/2018
Resolved Issues and Enhancements
Dr.Web for Microsoft Exchange Server is an anti-virus plug-in designed on the basis of the latest and most advanced antivirus technologies of Doctor Web to protect corporate mail systems against viruses and spam. It flexibly integrates into the system of Microsoft Exchange Server, processes all messages and attachments dispatched to the server and neutralizes all types of viruses and malware. The plug-in checks the mail traffic for viruses, dialers, adware, hacktools, jokes and riskware.
Dr.Web for Microsoft Exchange Server performs the following functions:
•Scans all incoming and outgoing messages in real time
•Filters and blocks spam according to custom black and white lists of addresses
•Isolates infected and suspicious objects in the quarantine
•Sorts email messages
•Allows configuring groups of users and using specific settings for each group
•Sends notifications on detected viruses
•Registers incidents in Windows Event log and in the internal event database
•Collects statistics
•Allows setting identical configuration for several mail servers, including clustered servers
•Automatically updates virus databases and components
For Microsoft Exchange Server 2007/2010/2013/2016, Dr.Web for Microsoft Exchange Server integrates its own transport agents into the server transport system, thus, providing Dr.Web anti-virus engine with access to the e-mails and their attachments. For the versions of Microsoft Exchange Server preceding Microsoft Exchange Server 2013, the VSAPI (the Virus Scanning Application Programming Interface developed by Microsoft for Exchange Servers) is also supported. A special component Anti-spam that integrates into the IIS (Internet Information Services) is supported for the 32-bit Microsoft Exchange Server 2003 servers.
Dr.Web for Microsoft Exchange Server uses virus databases, which are constantly supplemented with new records to assure up-to-date protection. Also, a heuristic analyzer is used for additional protection against unknown viruses.
Resolved Issues and Enhancements
The operability is restored after the release of Windows update KB4056893 (OS Build 10240.17738).
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Previous versions of Dr.Web for Microsoft Exchange Server do not support Windows update KB4056893 (OS build 10240.17738), mandatory update to plug-in version 11.0.5 is required. |
Installation
To install Dr.Web for Microsoft Exchange Server 11.0.5, your computer must meet the following minimum requirements:
Specification |
Requirement |
RAM |
512 MB or more |
Disk space |
1 GB or more |
Operating system |
32-bit platforms For Microsoft Exchange Server 2003: •Microsoft® Windows Server® 2003x86 with: ▫MSXML 4.0 Service Pack 3 (Microsoft XML Core Services); ▫SP1 or higher. |
64-bit platforms For Microsoft Exchange Server 2007/2010: •Microsoft® Windows Server® 2008 x64; •Microsoft® Windows Server® 2008 R2; For Microsoft Exchange Server 2013: •Microsoft® Windows Server® 2008 R2; •Microsoft® Windows Server® 2012; •Microsoft® Windows Server® 2012 R2: ▫SP1 or higher is required for Exchange Server 2013; For Microsoft Exchange Server 2016: •Microsoft® Windows Server® 2012; •Microsoft® Windows Server® 2012 R2; •Microsoft® Windows Server® 2016: ▫Cumulative Update 3 (or higher version) for Exchange Server 2016 is required. |
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Microsoft Exchange Server |
•Microsoft® Exchange Server 2003; •Microsoft® Exchange Server 2007 x64 with SP1; •Microsoft® Exchange Server 2010 x64; •Microsoft® Exchange Server 2013; •Microsoft® Exchange Server 2013 with SP1 (Cumulative Update 5 or running Exchange2013-KB2938053-Fixit script is required); •Microsoft® Exchange Server 2016. |
Compatibility
1.Before installation of Dr.Web for Microsoft Exchange Server, please review the following information on product compatibility:
1.Dr.Web for Microsoft Exchange Server of version 11.0.5 is compatible only with Dr.Web products of major version 11.
2.Dr.Web for Microsoft Exchange Server is not compatible with other anti-virus software. Installing two anti-virus programs on one computer may lead to system crash and loss of important data. If you already have anther anti-virus software installed then it is necessary to uninstall it using the installation file or standard tools of the OS.
3.Dr.Web for Microsoft Exchange Server of version 11 is not compatible with Dr.Web for Microsoft ISA Server and Forefront TMG of version 11.
Installation of Dr.Web for Microsoft Exchange Server 11.0.5
Before installation
•Install all critical updates released by Microsoft for the OS version used on your computer (available at http://windowsupdate.microsoft.com).
•Check the file system with system utilities and remove the detected defects.
•Close all active applications.
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If you are using Microsoft Exchange Server 2013 with SP1, but without Cumulative Update 5, run the Exchange2013-KB2938053-Fixit script available on the Microsoft official website at http://support.microsoft.com/kb/2938053 before installation to prevent errors of registering the transport agents during the installation. |
To install Dr.Web for Microsoft Exchange Server
1.Run the installation file drweb-11.0.5-av-exchange-windows-x64.exe if you are using Microsoft Exchange Server 2007/2010/2013/2016, or drweb-11.0.5-av-exchange-windows-x86.exe for previous versions of Exchange server. The InstallShield Wizard will open on the first window of the installation process.
2.To continue installation, you should read and accept the terms of the License Agreement by selecting I accept the terms in the License Agreement.
Click Next.
3.Stop the Microsoft Exchange Transport service (only if you are using Microsoft Exchange Server 2007/2010/2013/2016).
To do so, click Open the list of services link, right-click the service in the list and then click Stop. Once the service is stopped, click Next.
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Stopping Microsoft Exchange Transport service manually is required to preserve the installation integrity on the server operating under load. In some cases Microsoft Exchange Transport service may take considerable time to stop. |
4.Select the licensing type. You can register your license later, specify the path to the valid license key file or use the key file from the central protection server if Dr.Web Agent is installed on your computer.
Click Next.
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For correct plug-in operation, specify the path to the drweb32.key license key file.
To register license after installation or to renew it, copy the valid license key file to the program installation folder, then restart Dr.Web for MSP Scanning Service. |
5.Before starting the installation procedure, click Installation parameters to configure the following parameters:
•Install transport agents – allows you to install transport agents (enabled by default). If you are using Microsoft Exchange Server 2007/2010/2013/2016, enabling this option registers the DRWTransportAgent.dll library and its transport agents (anti-virus and anti-spam) by Microsoft Exchange Transport service. If you are using Microsoft Exchange Server of previous versions, enabling this option registers the DrWebSink.dll library and enables the anti-spam agent in Microsoft Internet Information Services (IIS).
•Install VSAPI – allows you to install the DrWebVSAPI.dll component for scanning via VSAPI (not supported in Microsoft Exchange Server 2013) provided by Microsoft Exchange Information Store service. If this option is enabled, you can also configure additional parameters: enable scanning of the outgoing messages, proactive and background scanning.
You can also enable the transport agents installation and registration monitoring by selecting the Enable transport agents monitoring option. During the installation on Microsoft Exchange Server 2007/2010/2013/2016, transport agents are registered in SMTP transport system by Exchange PowerShell, which does not close automatically, so you will need to enter the exit command manually to complete installation.
Click OK.
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To avoid transport agents registration errors during the installation, please make sure that the RemoteExchange.ps1 script is installed on Microsoft Exchange Server (the script is located by default in the C:\Program Files\Microsoft\Exchange Server\V14\bin\ folder on Microsoft Exchange Server 2010 or in the C:\Program Files\Microsoft\Exchange Server\V15\bin\ folder on Microsoft Exchange Server 2013). |
6.If you are re-installing the application, you may use the saved configuration (if the corresponding option was selected during its removal) or delete it and re-configure the application after installation.
Click Next.
The installation of Dr.Web for Microsoft Exchange Server on your computer will start. By default, program files are copied to %Program Files%\DrWeb for Exchange and %Program Files%\Common Files\Doctor Web folders. the event logs and auxiliary files are copied to %Program Data%\Doctor Web folder.
7.If you selected the Enable transport agents monitoring option when configuring thee installation parameters, you need to exit the monitoring window after the transport agents are installed and registered. Enter the exit command in PowerShell. The "Dr.Web AntiVirus Agent enabled" and "Dr.Web AntiSpam Agent enabled" messages in PowerShell indicate the successful agents registration by Microsoft Exchange Transport service. Enter the exit command in PowerShell.
8.Once the installation is complete, click Finish.
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If Microsoft Exchange POP3 or Microsoft Exchange IMAP4 service do not operate correctly after Dr.Web for Microsoft Exchange Server is installed on the computer, it is recommended to restart them. When you install the application from the drweb-11.0.5-av-exchange-windows-x86.exe file, you will be prompted to restart the computer. If you install the plug-in form the drweb-11.0.5-av-exchange-windows-x64.exe file, the restart is not required: the Microsoft Exchange Transport service is started automatically, resulting the correct operation of the server. However, if the POP3 and IMAP4 supporting services are running on the server, restarting the Microsoft Exchange Transport service may disconnect them from the server transport system. In this case it is recommended to wait until Microsoft Exchange Transport and the installed application services are started and then to restart the Microsoft Exchange POP3 and/or Microsoft Exchange IMAP4 services manually (or to restart the computer). |
Upgrade to version 11.0.5
To update Dr.Web for Microsoft Exchange Server to version 11.0.5, it is necessary to start installation of this version of the application.
If a previous version is detected during the installation, you will be prompted to delete it. If you confirm the deletion, the previous version will be deleted, then the computer will be restarted. Then Dr.Web for Microsoft Exchange Server 11.0.5 installation procedure described above will start.
Additional Information
If you encounter any issues installing or using company products, before requesting for the assistance of the technical support, take advantage of the following options:
•Download and review the latest manuals and guides at https://download.drweb.com/doc/.
•Read the frequently asked questions at http://support.drweb.com/show_faq/.
•Browse the Dr.Web official forum at http://forum.drweb.com/.
If you have not found solution for the problem, you can request direct assistance from Doctor Web company technical support by one of the following ways:
•Fill in the web from in the corresponding section at http://support.drweb.com/.
•Call by phone in Moscow: +7 (495) 789-45-86.
Refer to the official website at http://company.drweb.com/contacts/offices/ for regional and international office information of Doctor Web company.
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