Release Notes for Dr.Web for Microsoft Exchange Server11.0.4

Dr.Web for Microsoft Exchange Server is an anti-virus plug-in designed on the basis of the latest and most advanced antivirus technologies of Doctor Web to protect corporate mail systems against viruses and spam. It flexibly integrates into the system of Microsoft Exchange Server, processes all messages and attachments dispatched to the server and neutralizes all types of viruses and malware. The plug-in checks the mail traffic for viruses, dialers, adware, hacktools, jokes and riskware.

•Filters and blocks spam according to custom black and white lists of addresses

•Allows configuring groups of users and using specific settings for each group

•Allows setting identical configuration for several mail servers, including clustered servers

For Microsoft Exchange Server 2007/2010/2013/2016, Dr.Web for Microsoft Exchange Server integrates its own transport agents into the server transport system, thus, providing Dr.Web anti-virus engine with access to the e-mails and their attachments. For the versions of Microsoft Exchange Server preceding Microsoft Exchange Server 2013, the VSAPI (the Virus Scanning Application Programming Interface developed by Microsoft for Exchange Servers) is also supported. A special component Anti-spam that integrates into the IIS (Internet Information Services) is supported for the 32-bit Microsoft Exchange Server 2003 servers.

Dr.Web for Microsoft Exchange Server uses virus databases, which are constantly supplemented with new records to assure up-to-date protection. Also, a heuristic analyzer is used for additional protection against unknown viruses.

The error while working with MS Exchange Server 2016 Cumulative Update 7, has been fixed.

To install Dr.Web for Microsoft Exchange Server 11.0.4, your computer must meet the following minimum requirements:

Specification	Requirement
RAM	512 MB or more
Disk space	1 GB or more
Operating system	32-bit platforms For Microsoft Exchange Server 2003: •Microsoft® Windows Server® 2003x86 with: ▫MSXML 4.0 Service Pack 3 (Microsoft XML Core Services); ▫SP1 or higher.
Operating system	64-bit platforms For Microsoft Exchange Server 2007/2010: •Microsoft® Windows Server® 2008 x64; •Microsoft® Windows Server® 2008 R2; For Microsoft Exchange Server 2013: •Microsoft® Windows Server® 2008 R2; •Microsoft® Windows Server® 2012; •Microsoft® Windows Server® 2012 R2: ▫SP1 or higher is required for Exchange Server 2013; For Microsoft Exchange Server 2016: •Microsoft® Windows Server® 2012; •Microsoft® Windows Server® 2012 R2; •Microsoft® Windows Server® 2016: ▫Cumulative Update 3 (or higher version) for Exchange Server 2016 is required.
Microsoft Exchange Server	•Microsoft® Exchange Server 2003; •Microsoft® Exchange Server 2007 x64 with SP1; •Microsoft® Exchange Server 2010 x64; •Microsoft® Exchange Server 2013; •Microsoft® Exchange Server 2013 with SP1 (Cumulative Update 5 or running Exchange2013-KB2938053-Fixit script is required); •Microsoft® Exchange Server 2016.

1.Before installation of Dr.Web for Microsoft Exchange Server, please review the following information on product compatibility:

1.Dr.Web for Microsoft Exchange Server of version 11.0.4 is compatible only with Dr.Web products of major version 11.

2.Dr.Web for Microsoft Exchange Server is not compatible with other anti-virus software. Installing two anti-virus programs on one computer may lead to system crash and loss of important data. If you already have anther anti-virus software installed then it is necessary to uninstall it using the installation file or standard tools of the OS.

3.Dr.Web for Microsoft Exchange Server of version 11 is not compatible with Dr.Web for Microsoft ISA Server and Forefront TMG of version 11.

•Install all critical updates released by Microsoft for the OS version used on your computer (available at http://windowsupdate.microsoft.com).

1.Run the installation file drweb-11.0.4-av-exchange-windows-x64.exe if you are using Microsoft Exchange Server 2007/2010/2013/2016, or drweb-11.0.4-av-exchange-windows-x86.exe for previous versions of Exchange server. The InstallShield Wizard will open on the first window of the installation process.

2.To continue installation, you should read and accept the terms of the License Agreement by selecting I accept the terms in the License Agreement.

3.Stop the Microsoft Exchange Transport service (only if you are using Microsoft Exchange Server 2007/2010/2013/2016).

To do so, click Open the list of services link, right-click the service in the list and then click Stop. Once the service is stopped, click Next.

4.Select the licensing type. You can register your license later, specify the path to the valid license key file or use the key file from the central protection server if Dr.Web Agent is installed on your computer.

5.Before starting the installation procedure, click Installation parameters to configure the following parameters:

•Install transport agents – allows you to install transport agents (enabled by default). If you are using Microsoft Exchange Server 2007/2010/2013/2016, enabling this option registers the DRWTransportAgent.dll library and its transport agents (anti-virus and anti-spam) by Microsoft Exchange Transport service. If you are using Microsoft Exchange Server of previous versions, enabling this option registers the DrWebSink.dll library and enables the anti-spam agent in Microsoft Internet Information Services (IIS).

•Install VSAPI – allows you to install the DrWebVSAPI.dll component for scanning via VSAPI (not supported in Microsoft Exchange Server 2013) provided by Microsoft Exchange Information Store service. If this option is enabled, you can also configure additional parameters: enable scanning of the outgoing messages, proactive and background scanning.

You can also enable the transport agents installation and registration monitoring by selecting the Enable transport agents monitoring option. During the installation on Microsoft Exchange Server 2007/2010/2013/2016, transport agents are registered in SMTP transport system by Exchange PowerShell, which does not close automatically, so you will need to enter the exit command manually to complete installation.

6.If you are re-installing the application, you may use the saved configuration (if the corresponding option was selected during its removal) or delete it and re-configure the application after installation.

The installation of Dr.Web for Microsoft Exchange Server on your computer will start. By default, program files are copied to %Program Files%\DrWeb for Exchange and %Program Files%\Common Files\Doctor Web folders. the event logs and auxiliary files are copied to %Program Data%\Doctor Web folder.

7.If you selected the Enable transport agents monitoring option when configuring thee installation parameters, you need to exit the monitoring window after the transport agents are installed and registered. Enter the exit command in PowerShell. The "Dr.Web AntiVirus Agent enabled" and "Dr.Web AntiSpam Agent enabled" messages in PowerShell indicate the successful agents registration by Microsoft Exchange Transport service. Enter the exit command in PowerShell.

If Microsoft Exchange POP3 or Microsoft Exchange IMAP4 service do not operate correctly after Dr.Web for Microsoft Exchange Server is installed on the computer, it is recommended to restart them.

When you install the application from the drweb-11.0.4-av-exchange-windows-x86.exe file, you will be prompted to restart the computer. If you install the plug-in form the drweb-11.0.4-av-exchange-windows-x64.exe file, the restart is not required: the Microsoft Exchange Transport service is started automatically, resulting the correct operation of the server. However, if the POP3 and IMAP4 supporting services are running on the server, restarting the Microsoft Exchange Transport service may disconnect them from the server transport system. In this case it is recommended to wait until Microsoft Exchange Transport and the installed application services are started and then to restart the Microsoft Exchange POP3 and/or Microsoft Exchange IMAP4 services manually (or to restart the computer).

To update Dr.Web for Microsoft Exchange Server to version 11.0.4, it is necessary to start installation of this version of the application.

If a previous version is detected during the installation, you will be prompted to delete it. If you confirm the deletion, the previous version will be deleted, then the computer will be restarted. Then Dr.Web for Microsoft Exchange Server 11.0.4 installation procedure described above will start.

If you encounter any issues installing or using company products, before requesting for the assistance of the technical support, take advantage of the following options:

If you have not found solution for the problem, you can request direct assistance from Doctor Web company technical support by one of the following ways:

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