Last updated on 10/12/2017
Dr.Web for Microsoft Exchange Server is an anti-virus plug-in designed on the basis of the latest and most advanced antivirus technologies of Doctor Web to protect corporate mail systems against viruses and spam. It flexibly integrates into the system of Microsoft Exchange Server, processes all messages and attachments dispatched to the server and neutralizes all types of viruses and malware. The plug-in checks the mail traffic for viruses, dialers, adware, hacktools, jokes and riskware.
Dr.Web for Microsoft Exchange Server performs the following functions:
•Scans all incoming and outgoing messages in real time
•Filters and blocks spam according to custom black and white lists of addresses
•Isolates infected and suspicious objects in the quarantine
•Sorts email messages
•Allows configuring groups of users and using specific settings for each group
•Sends notifications on detected viruses
•Registers incidents in Windows Event log and in the internal event database
•Allows setting identical configuration for several mail servers, including clustered servers
•Automatically updates virus databases and components
For Microsoft Exchange Server 2007/2010/2013/2016, Dr.Web for Microsoft Exchange Server integrates its own transport agents into the server transport system, thus, providing Dr.Web anti-virus engine with access to the e-mails and their attachments. For the versions of Microsoft Exchange Server preceding Microsoft Exchange Server 2013, the VSAPI (the Virus Scanning Application Programming Interface developed by Microsoft for Exchange Servers) is also supported. A special component Anti-spam that integrates into the IIS (Internet Information Services) is supported for the 32-bit Microsoft Exchange Server 2003 servers.
Dr.Web for Microsoft Exchange Server uses virus databases, which are constantly supplemented with new records to assure up-to-date protection. Also, a heuristic analyzer is used for additional protection against unknown viruses.
Resolved Issues and Enhancements
The error while working with MS Exchange Server 2016 Cumulative Update 7, has been fixed.
To install Dr.Web for Microsoft Exchange Server 11.0.4, your computer must meet the following minimum requirements:
1.Before installation of Dr.Web for Microsoft Exchange Server, please review the following information on product compatibility:
1.Dr.Web for Microsoft Exchange Server of version 11.0.4 is compatible only with Dr.Web products of major version 11.
2.Dr.Web for Microsoft Exchange Server is not compatible with other anti-virus software. Installing two anti-virus programs on one computer may lead to system crash and loss of important data. If you already have anther anti-virus software installed then it is necessary to uninstall it using the installation file or standard tools of the OS.
3.Dr.Web for Microsoft Exchange Server of version 11 is not compatible with Dr.Web for Microsoft ISA Server and Forefront TMG of version 11.
Installation of Dr.Web for Microsoft Exchange Server 11.0.4
•Install all critical updates released by Microsoft for the OS version used on your computer (available at ).
•Check the file system with system utilities and remove the detected defects.
•Close all active applications.
To install Dr.Web for Microsoft Exchange Server
1.Run the installation file if you are using Microsoft Exchange Server 2007/2010/2013/2016, or for previous versions of Exchange server. The will open on the first window of the installation process.
2.To continue installation, you should read and accept the terms of the License Agreement by selecting .
3.Stop the Microsoft Exchange Transport service (only if you are using Microsoft Exchange Server 2007/2010/2013/2016).
To do so, click link, right-click the service in the list and then click . Once the service is stopped, click .
4.Select the licensing type. You can register your license later, specify the path to the valid license key file or use the key file from the central protection server if Dr.Web Agent is installed on your computer.
5.Before starting the installation procedure, click to configure the following parameters:
• – allows you to install transport agents (enabled by default). If you are using Microsoft Exchange Server 2007/2010/2013/2016, enabling this option registers the DRWTransportAgent.dll library and its transport agents (anti-virus and anti-spam) by Microsoft Exchange Transport service. If you are using Microsoft Exchange Server of previous versions, enabling this option registers the DrWebSink.dll library and enables the anti-spam agent in Microsoft Internet Information Services (IIS).
• – allows you to install the DrWebVSAPI.dll component for scanning via VSAPI (not supported in Microsoft Exchange Server 2013) provided by Microsoft Exchange Information Store service. If this option is enabled, you can also configure additional parameters: enable scanning of the outgoing messages, proactive and background scanning.
You can also enable the transport agents installation and registration monitoring by selecting the option. During the installation on Microsoft Exchange Server 2007/2010/2013/2016, transport agents are registered in SMTP transport system by Exchange PowerShell, which does not close automatically, so you will need to enter the exit command manually to complete installation.
6.If you are re-installing the application, you may use the saved configuration (if the corresponding option was selected during its removal) or delete it and re-configure the application after installation.
The installation of Dr.Web for Microsoft Exchange Server on your computer will start. By default, program files are copied to %Program Files%\DrWeb for Exchange and %Program Files%\Common Files\Doctor Web folders. the event logs and auxiliary files are copied to %Program Data%\Doctor Web folder.
7.If you selected the option when configuring thee installation parameters, you need to exit the monitoring window after the transport agents are installed and registered. Enter the exit command in PowerShell. The "" and "" messages in PowerShell indicate the successful agents registration by Microsoft Exchange Transport service. Enter the exit command in PowerShell.
8.Once the installation is complete, click .
Upgrade to version 11.0.4
To update Dr.Web for Microsoft Exchange Server to version 11.0.4, it is necessary to start installation of this version of the application.
If a previous version is detected during the installation, you will be prompted to delete it. If you confirm the deletion, the previous version will be deleted, then the computer will be restarted. Then Dr.Web for Microsoft Exchange Server 11.0.4 installation procedure described above will start.
If you encounter any issues installing or using company products, before requesting for the assistance of the technical support, take advantage of the following options:
•Download and review the latest manuals and guides at .
•Read the frequently asked questions at .
•Browse the Dr.Web official forum at .
If you have not found solution for the problem, you can request direct assistance from Doctor Web company technical support by one of the following ways:
•Fill in the web from in the corresponding section at .
•Call by phone in Moscow: +7 (495) 789-45-86.
Refer to the official website at for regional and international office information of Doctor Web company.
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